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Parking services

NSL Ltd is responsible for enforcing parking across all Tewkesbury Borough Council owned car parks. NSL work in partnership with the council aiming to ensure that the available parking provision is shared fairly among users.

Did you know?

Tewkesbury Borough Council offer a free to use cashless payment options for your parking:

  • Cashless payment options are free to use via either an app, telephone call or via Paypoint
  • This system offers convenience AND protects you from Covid-19 with social distancing and using your own phone
  • Please see the short video on the system: Ringgo explanatory video

Here are our RINGGO parking zone codes

Parking enforcement

Although a majority of motorists park correctly, an incorrectly parked vehicle can not only be dangerous but can cause delays, queuing and inconvenience for other users.

Parking enforcement is therefore necessary to encourage correct, sensible and safe parking within the car parks whilst making it safer for drivers and pedestrians.

If a vehicle is parked in contravention of the regulations, a Penalty Charge Notice may be issued.

Therefore, park legally to avoid fines of up to £70.

Decriminalised parking enforcement

From the 5 November 2007, parking within the borough became decriminalised. This means that if a parking regulation is contravened, the matter will be handled as a civil offence (as defined by the Traffic Management Act 2004 – as amended) rather than a criminal offence.

What is the police responsible for?

Police no longer have powers to issue tickets for these particular parking offences which are now decriminalised and have become civil offences under the Traffic Management Act 2004.

The police can, however, still address offences of wilful and unnecessary obstruction on the road or pavement, the blocking of pedestrian/disabled crossing points, dangerous parking on chevrons at pedestrian crossings, parking on school zigzags (where there is no accompanying single or double yellow line) and issues of double parking or parking too close to a junction. These offences are subject to immediate fine and do not come under the remit of civil enforcement officers.

If witnessed by PCSO and PCs, tickets may still be issued for wilful obstruction of driveways if a householder cannot leave or access their driveway.

Our approach to challenge of an issued Penalty Charge Notice (PCN)

All cases will be considered on their individual circumstances. If the Notice is contested within 14 days from the date of issue but the challenge is not accepted, the opportunity to pay the PCN at the 50% discounted rate will be re-offered.

If challenges against the PCN are received at the specified address before the Notice to Owner (NtO) is served they will be considered; however, once an NtO is served, any further representations must be made in the form and manner and at the time specified in the NtO. If the penalty charge is not paid before the end of the 28 days, beginning with the date on which the PCN was served, a NtO may be served by the enforcement authority on the owner of the vehicle.

The enforcement authority may request registered keeper details from the DVLA.

A person on whom an NtO is served will be entitled to make representations to the enforcement authority against the PCN and may appeal to an independent adjudicator if those representations are rejected. Full details of how do this will be supplied with the Notice of Rejection of Representations.