The content listed below is non-accessible for the following reasons.
Non-compliance with the accessibility regulations
Our main website: tewkesbury.gov.uk
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content).
We have added text alternatives for all images where it is possible to do so by our website platform. When we publish new content we’ll make sure our use of images meet accessibility standards, again where possible to do so by our website platform.
Some PDF documents contain images or other non-text content, such as maps, that doesn’t have a text alternative, so people using a screen reader can’t access the information. This fails success criterion 1.1.1 non-text content.
Some PDF documents do not provide information on the structure or the roles of components to help you navigate, such as headings. This fails success criterion 1.3.1 info and relationships.
The reading order of some PDF documents is not correct, making it difficult to access these using a screen reader. This fails success criterion 1.3.2 meaningful sequence.
All embedded 123forms (such as the litter picking scheme registration form) do not have bypass blocks mechanisms to skip over repeated material and the frame does not have an accessible name. This fails success criterion 2.4.1 bypass blocks and 4.1.2 Name, Role, Value.
Idox Public Access
Public Access is third party software provided by Idox which enables customers to view and comment on planning applications. There are a number of accessibility issues with Public Access which are listed below:
Error messages on some forms contain invalid mark-up, which affects how screen readers parse and announce this content. This fails success criterion 1.3.1 info and relationships.
There are instances of non-unique HTML IDs, which is invalid mark-up, which affects how screen readers parse and announce the page content. This fails success criterion 4.1.1 parsing.
Some image buttons do not have suitable alternative text descriptions, which means visually impaired users will not be informed of the button’s purpose. This fails success criterion 2.4.4 link purpose (in context).
Some form inputs are missing a corresponding label, which affects how screen reader technology announces this content. This fails success criterion 3.3.2 labels or instructions.
Headings on some pages are not in a logical hierarchy order, which can affect how content is announced by screen reader technology and keyboard-only navigation. This fails success criterion 2.4.6 headings and labels.
The re-Captcha widget does not use sufficient colour contrast for some elements and may be difficult to use with the keyboard. This fails success criteria 1.4.3 contrast (minimum) and 2.1.1 keyboard.
The map searching widget sometimes use tables for layout, do not always receive focus, and are not accessible by keyboard navigation. This fails success criteria 1.3.1 info and relationships and 2.1.1 keyboard.
Content is not contained in semantic landmark areas, which affects how assistive technologies interpret and announce the content. Using page landmarks is recommended in success criterion 1.3.1 info and relationships.
We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so now would be a disproportionate burden within the meaning of the accessibility regulations.
Interactive tools and transactions
Some of our older interactive forms may be difficult to use with a screen reader. Our forms are built and hosted through third party software and are embedded into our website.
We have started to phase out the platform providing these forms.