Please be aware that the revised Taxi and Private Hire Licensing Policy comes into effect from 1 January 2024. These pages have been updated with the new policy requirements. If you have any questions with regards to existing applications or licences please email us.
Report an accident
Report an accident
You must notify us if you have an accident that affects your vehicle or customer convenience. Complete the accident form (under Documents) and email it to us no more than 72 hours after the accident