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National Register of Taxi Licence Revocations, Refusals and Suspensions (NR3S)

Tewkesbury Borough Council has signed up to the National Register of Taxi Licence Refusals, Revocations and Refusals (NR3S). From 1st April 2022 Officers will use the register to check all new and renewal driver applications to establish whether they have had a licence revoked or an application refused by another authority.


Further information regarding each requirement below can be read in the Guidance notes for drivers (pdf, 179 KB).

Application Step 1

You will need to email the following to;

  • Photo of your DVLA driving licence along with your request to proceed with licensing as a driver
  • Your DBS application reference number (or confirmation that you will be applying for this through your operator) Please apply for your DBS here. Please read the guidance notes for login details
  • English Proficiency evidence (see below) or payment receipt for the £45 English test fee if the test is required – for further information please refer to Step 1 of the Guidance Notes for drivers above. If you are unable to provide satisfactory documents, then please book an English proficiency test by paying the £45 fee through our online payment system, and then sending your receipt through to . The test will be conducted at your appointment in Step 2.
  • Hackney Carriage applicants ONLY: Knowledge test should be passed

Application Step 2

Once we have received your request from Step 1, the Licensing Team will contact you by email to arrange an appointment. At the appointment you will need to bring:

  •  ID documents for your DBS check – please see here for a list of what documents to provide Documents you need for a criminal record check. The Licensing Officer will submit your application at the meeting
  • Right to work document
  • Certificate of good conduct (if necessary)
  • Your mobile phone with the versant app downloaded if you are sitting an English Proficiency test (we also suggest that you bring headphones)

Once you have completed Step 2 and a satisfactory DBS check has been received with no relevant convictions you can move onto Step 3

Application Step 3

Please email into licensing along with your reference number:

Determination of the licence

If all of the steps above are satisfactory, your licence will be processed and with you within in 20 working days of the Council receiving the full and valid application.
If there are any unsatisfactory steps, for example criminal conviction information that is within policy timescales, the application will be referred to a Licensing Sub-Committee for determination. The Members can choose to grant or refuse the licence.

Review of a driver licence

If the Licensing Authority has concerns that the driver is not ‘fit and proper’ and causing concerns regarding public safety, they can review the licence.  This can be done immediately and result in suspension or revocation of the licence or by a Licensing Sub Committee whereby the licence holder will be invited to answer questions.


The applicant/licence holder can appeal to the local magistrates’ court if they are dissatisfied with the decision. The parties can do this by writing to HMCTS Gloucestershire, PO Box 9051, Gloucester, GL1 2XG.

Granting of the licence

Once all of the above has been completed to a satisfactory level the Licensing Team will issue your licence.  We will email you a paper licence.  You will need to keep the paper licence within the vehicle at all times for members of the public and the police to view in the absence of your badge.  If you can’t print the letter you can show it from your phone.

Your badge will then be posted out to you at our earliest convenience. When you receive your badge you must remember that you shall, at all times, when in charge of a licensed vehicle wear your driver’s badge supplied by the Council and the badge should be clearly visible.