Anti-social behaviour (ASB)
Tewkesbury Borough Council is committed to tackling anti-social behaviour (ASB). We work closely with partner agencies, such as the police and local housing associations to tackle crime and ASB as everyone has the right to feel safe in their own homes and neighbourhoods.
Anti-social behaviour (ASB) is defined by the Crime and Disorder Act (1998) as acting ‘in a manner that caused or was likely to cause harassment, alarm or distress to one or more persons not of the same household as the perpetrator.’
Before Reporting ASB to us
To help resolve your ASB problem as quickly as possible you may want to consider the following:
- Talk to the individual concerned as they may not be aware that they are causing a problem. Only do this if you feel safe and comfortable. If you’re concerned about talking to the person and would like some support, you can contact Restorative Gloucestershire, their services are confidential, impartial and free.
- If your complaint is in connection with anything on the public highway such as inconsiderate parking, dangerous roads, potholes or road and street light damage then Contact Gloucestershire Highways.
- If the alleged perpetrator of the ASB is a tenant of a Housing Association then contact the housing provider in the first instance. The housing association has a duty to investigate and resolve ASB within their properties.
- Problems concerning noise, fly tipping and the environment should be reported to Environmental Health
- Any criminal damage or activity should be reported directly to the Police on 101. Crimestoppers can be contacted on 0800 555 111 or online anonymously. If at any time you feel in immediate danger, then ring 999.
Reporting ASB to us
To help us resolve your problem as quickly and efficiently as possible we need as much information as possible. Once you have reported the problem you will receive a confirmation email and a log sheet to complete. We are looking for specific details of incidents including times and dates, what was done or said, names if possible, CCTV / doorbell footage or other such evidence. This gives us an opportunity to formulate the correct plan for your situation.
How do we resolve the problem?
ASB cases are sometimes easily solved but many are very complex. Individual life circumstances, mental health, financial state, drug and alcohol dependency all contribute to potential ASB situations. Many different approaches are required to solve them. A simple visit by us or a chat or warning can be enough but sometimes cases may have to go to court by way of acceptable behaviour contracts (ABC’s); community protection notices (CPN’s) or anti-social behaviour injunctions (ASBi’s). In the most extreme cases closure orders on properties are sought and perpetrators evicted. To help you understand how we decide to deal with each case see below:
If you have read the above information, and think we can help you, please report your ASB issue.