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What business rates reliefs are available?

Transitional Relief phases in the effects on an increase over a period of time and can only increase by a set amount each year. Transitional relief stops when the bill reaches the full amount set by the revaluation.

If your bill is increasing from 1 April 2023

Rateable value 2023 to 2024 2024 to 2025 2025 to 2026
Up to £20,000 (£28,000 in London) 5% 10% plus inflation 25% plus inflation
£20,001 (£28,001 in London) to £100,000 15% 25% plus inflation 40% plus inflation
Over £100,000 30% 40% plus inflation 55% plus inflation


Retail, Hospitality and Leisure Business Rates Relief 2023/2024

There is a 75% discount on qualify properties for the 2023/2024 financial year. The have issued some guidance and qualifying criteria, which can be found on their website.

To apply for this relief please complete our online application form.

Supporting Small Business Relief 2023

At the 2022 Autumn Statement the Chancellor announced that the 2023 Supporting Small Business (SSB) scheme would cap bill increases at £600 per year for any business losing eligibility for some or all Small Business Rate Relief or Rural Rate Relief at the 2023 revaluation. Charities and Community Amateur Sports Clubs, who are already entitled to mandatory 80% relief, are not eligible for 2023 SSBR.

For guidance and to see if you meet the qualify criteria, please check the website.


Charitable Rate Relief

For more information and to apply, please see our dedicated webpage.

Charitable relief 

Rural Rate Relief

For more information and to apply, please see our dedicated webpage.

Rural rate relief

My property is empty. Am I entitled to any relief?

Business rates are generally payable in respect of unoccupied non-domestic property. However, they are generally not payable for the first three months that a property is empty. This is extended to 6 months in the case of certain industrial premises, whilst certain other properties such as vacant listed buildings are not liable for business rates until they are reoccupied.  Please contact us for full details on exemptions.

Retail, hospitality and leisure relief for 2022/23

At the Budget on 27 October 2021, the Chancellor announced the introduction of a new business rates relief scheme for retail, hospitality and leisure properties.

The 2022/23 Retail, Hospitality and Leisure Scheme provides eligible occupied retail, hospitality and leisure properties with 50% relief, up to a cash cap limit of £110,000 per business.

We are asking all eligible businesses to complete an application form to apply for the relief and confirm that they have not exceeded the Small Amounts of Financial Assistance limit of £343,000 over 3 years (including 2022/23). Expanded retail discount granted in 2020/21 or 2021/22 does not count towards the limit, but COVID-19 business grants received from the government and any other subsidy claimed under the Small Amounts of Financial Assistance limit, over the 3-year period, should be counted.

Further details about subsidy control can be found at GOV.UK business rates guidance.

We are waiting for new software from our supplier to enable us to award the relief. We are therefore encouraging ratepayers to apply online, making the appropriate subsidy control declaration. This will enable us to verify eligibility and award relief as soon as possible after the software release date.

The application form can also be used to apply for 2022/23 Retail, Hospitality and Leisure relief for the first time:

Retail, hospitality and leisure relief scheme online application form

Public toilet relief

From 1 April 2020, 100% rate relief is available to occupied properties in the rating list described as public lavatories/conveniences.

We have identified properties we think are eligible and have automatically awarded the relief.

There is no application form for this relief. To apply, please contact us on providing your business rates account number and property address.