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Annual electoral register canvass

We are required by law to keep the register of eligible voters up to date. From August/September July each year we contact every household to find out if the details on the electoral register are correct. This is known as the ‘annual canvass’. Being registered gives you the right to vote at elections and could also improve your credit rating or help you if you need to apply for credit.

If you have received a letter/email communication about everyone living at your address who is currently registered to vote, please confirm whether the details are correct or tell us about any changes by following the steps outlined in the letter/email.  To provide reassurance to you that our contact is not a scam: –

  • If you receive an email, it will come from the email address with the subject line of ‘Tewkesbury Borough Council’s Annual Household Canvass Communication – Action Required’.
  • If we write to you, our letters will carry the Council’s logo and address details, and include the heading ‘You must respond so we can check who is eligible to register to vote’.
  • If we call you, it will be made from either 01684 27202501684 272043or 01684 272028.
  • If we need to visit, our canvasser will carry You can check their identification by calling Electoral Services.  Canvassers will not need to come into your home.

How can I respond?

It is important that you respond when asked to confirm or update your details to avoid reminders having to be sent or someone needing to visit you to get this information.

There is an online automated response service, available 24/7, September to November, which is quick and easy to use.  We have appointed Civica Election Services to run this service on our behalf, and you can access it using the following link: –

This link will take you to Civica’s Tewkesbury site to enable you to complete your household response. You will need to enter your unique security codes (Part 1 and Part 2) included in your letter/email.

Where no changes are required to the electoral registration details, you can also respond via:

  • Telephone: 0800 197 9871. You will require Part 1 and Part 2 of your security code (included in your letter/email).
  • Text: Text NOCHANGE followed by Part 1 and Part 2 of your security code (included in your letter/email) to 80212.

Moved address?

If you have received an email from us regarding an address you are no longer resident at, you can also use the online response option to notify us that you have moved out of that property. When responding via the online system you will need the security codes which will have been included in your email.

What happens next?

Any new residents who are eligible to register will need to make an individual registration application to complete the second stage of the process. Applications can be made:

  • Online at or,
  • by using the information you provide, we will send separate paper individual registration forms to those residents.

If possible, please use the online registration system. When making your individual registration application you will need to provide your date of birth and National Insurance Number.