Garden waste club
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The garden waste club
Membership of the club is the easy way of disposing of your garden waste on a fortnightly basis through kerbside collections of a brown wheelie bin.
It is hassle-free, meaning no more trips to the recycling centre and no need to mess up the boot of your car.
The really important bits of garden waste club terms and conditions
Sticker licences are valid from 1 April to 31 March.
Your bin needs to be out by 7am on your allocated day of collection.
- Bins remain council property. However, you are responsible for the bin while you are a member of the garden waste club.
- Payment does not guarantee you a specific number of collections and you should know that we do not collect in the two weeks over Christmas and New Year.
- You are responsible for filling your bin appropriately. We won’t empty bins where guidelines have not been followed.
- Your sticker licence will arrive, along with abridged T&C’s, shortly before your membership starts each year.
- We do reserve the right to withdraw individual membership or the service as a whole at any time.
- Full details and T&C’s regarding the garden waste club are available on our website.
- Once you’ve signed up you have a 14 day cooling off period. Refunds outside of the 14 day cooling off period are fully at the discretion of the council.
It’s really simple to sign up or renew…
If you do not have a brown bin you will need to order it separately through our online order bins form. It can take up to 10 days for your bin to arrive.
- Complete the form and pay for your licence sticker (you will need a credit or debit card)
- Your licence sticker arrives in the post. As soon as you are able, stick the licence on the outside of the brown bin
- Get busy in the garden filling your bin!
- Pop your brown bin out on your scheduled day for us to empty (you can check your collection date at www.tewkesbury.gov.uk/calendar)
FAQs: garden waste club
It should be stuck on your brown bin as soon as it arrives. Here is some advice on affixing your sticker licence:
- The sticker licence needs to be stuck on the top of the lid of your brown garden waste bin.
- Make sure the area where you are to affix your sticker licence is clean and clear of debris.
- Once stuck, don’t try and peel it off. The licence adheres really strongly but needs to be left alone to get the best result.
Please call our customer service team as they will be able to assist. Tel: 01684 295010.
Yes, garden waste club renewals run from early February to 1 April. Your bin will still be collected during this period.
Garden waste club stickers are sent out from the beginning of March and are sent in batches. If you have not received your sticker after 1 April, please contact us on 01684 295010. Your garden waste bin will still be collected while you wait for your sticker.
- You can select multiple addresses to add to your order when you log in online for multiple properties.
- You can buy multiple garden waste licences for an address if you have more than one bin.
If you have used our online service previously, your information will be stored online so that your renewal is even easier to complete.
Yes, your garden waste bin will still be collected while you wait for your sticker. Please present your bin by 7am on your allocated day of collection.
You need to order your bin separately by visiting here.
Bins must be presented by 7am on your allocated day of collection.
Collections are paused over the festive period for two weeks and on bank holidays. Collections are normally resumed on the next working day. Please check via the online tewkesbury.gov.uk/waste-and-recycling for up-to-date information about collections over bank holiday periods.
No. Your garden waste subscription starts on 1 April and ends on 31 March the next year. If you join after the 23 September (date varies yearly), you pay less – only £29 – but it still ends on 31 March.
FAQs: brown bin
- Grass cuttings
- Hedge and shrub clippings
- Leaves, twigs and bark
- Plants, flowers and weeds
- Small branches
- Windfall fruit
No. Food waste (peelings, cooked food, etc.) must not be put into the brown bin. This is a legal restriction, introduced after the BSE crisis, to prevent the spreading of bacteria. As garden waste is composted in the open air, contamination from kitchen and animal waste can cause widespread distribution of bacteria, leading to viral outbreaks such as BSE (mad cow disease) and Foot-and-Mouth disease.
Kitchen waste should be put into your kitchen caddy, and you can also compost uncooked food waste at home.
No, animal waste (faeces, bedding, etc.) must not be put into the brown bin, for the reason explained above. Double-bag dog and cat waste and put into your green wheeled bin. Bedding and waste from vegetarian pets can be composted at home.
Soil attached to roots is not a problem, but large amounts of soil make the brown bin extremely heavy, making it impossible to empty the bin.
No. Plastic and earthenware pots cannot be composted. Sprinkle old compost from growbags onto your lawn, or around the shrubs.
The odour is part of the natural process of decomposition. Do not put disinfectant or synthetic insecticides in the brown bin, as this will interfere with the natural composting process.
No, please do not put any type of bag or sack in the bin. The collection and composting process is fully automated, and there is no opportunity for the crew to open plastic sacks.
The garden waste collected by Tewkesbury Borough Council and at Wingmoor Farm Household Recycling Centre is processed using a method called Open Windrow Composting at the Enovert operated site situated next to the HRC at Wingmoor Farm near Bishops Cleeve.
This process takes place and in the open and starts with shredding the garden waste and placing it in long heaps called windrows. Over about 10 weeks, these windrows are continuously turned and this helps to add air and convert the waste into compost. About a third is used on site to help restore areas that have been filled with landfill waste, and the remainder is sold in bulk to farmers who collect the compost for use on their fields.
