To view the agenda for the Overview and Scrutiny Committee meeting on Tuesday, 10 February 2026 please click here.
Discretionary Housing Payment
Discretionary Housing Payment
You can apply for a DHP if you are currently in receipt of either:
- Housing Benefit (HB).
- The housing element of Universal Credit (UCHC).
A DHP can be applied for, to assist with any of the following:
- A shortfall between your rent liability and your HB or UC housing costs.
- Rent arrears.
- Benefit Cap.
- Removal expenses.
- Rent in advance and/or deposit for a private rented property.
Please do not apply for a DHP for rent in advance and/or deposit for a Housing Association property as we are not able to assist with this.
A DHP will not be awarded if your rent is covered in full by either HB or UC housing costs unless this is for removal costs or rent in advance/deposit for a private landlord.
If you currently claiming assistance with your rent under a different authority but need to claim a DHP, you will need to apply to them.
A DHP is not a benefit, and the council has a limited amount of money each year for those who need extra financial help with their housing costs. You do not have a statutory right to receive a payment and should not rely on getting one.
Each case is considered on its own merits and in accordance with the council’s Discretionary Housing Payments policy which takes both the financial and personal circumstances of the applicant into account.
Any steps that the applicant is taking to address the situation with any shortfall will be considered as well as any efforts they have made to maximise other support available to them. You should also register on Home Seeker Plus if you are in a property that is not suitable or unaffordable.
DHPs cannot cover Council Tax, even if you receive Council Tax Reduction. If you are experiencing hardship, you may wish to apply for a Council Tax Discretionary Hardship Relief (section 13A) payment – to find out more information and apply, please visit Help to pay your Council Tax. This is a discretionary payment that can be awarded based on individual circumstances.
How to claim a DHP
To apply for a DHP, please complete our online application form here. If you are unable to apply using our online form, please contact our Benefits team on 01684 295010.
Supporting evidence must be provided at the time of your application; you will need to provide the following:
- Two months’ bank statements from all accounts held by yourself and partner (if applicable).
- Proof of rent and any arrears that you are asking for assistance with (please provide a statement of the arrears and confirmation of any payment plan that you have in place) as part of your application.
Please ensure that you use the correct figures when entering amounts for your expenses as the application is considered on the information you provide. If the application is refused, and you think the figures are incorrect, then you will have to complete a new application form giving your revised figures. Please note, the figures you provide will be checked against your bank statements showing what payments you are making.