My right to object
Data Protection legislation gives you the right to object to the processing of their personal data at any time. This right provides you with a route to stop or prevent the processing of your personal data in certain circumstances.
However, it is not an absolute right and only applies in certain circumstances and will depend on the purposes for processing and the lawful basis for processing.
More information on my right to object can be found on the Information Commissioner’s office website.
You can object where we are relying on one of the following lawful bases:
- ‘public task’ (fore the performance of a task carried out in the public interest),
- ‘public task’ (for the exercise of official authority vested in you), or
- Legitimate interests.
- for scientific or historical research, or statistical purposes; or
- for direct marketing purposes.
You can object to the processing of your personal data for direct marketing at any times. This includes any profiling of data that is related to direct marketing.
However, this doe not automatically mean that we need to erase your personal data, and in most cases, it will be preferable to withhold your details.
More information can be found on the Information Commissioner’s website.
You can object to processing your personal information by completing our online form, on our self-service portal, under ‘request it, data request’.
In order to do this, you must also provide proof of identification.
This may be in the form of:
- A copy of your birth certificate or
- A copy of your passport or
- A copy of your driving licence or
- Verification by a Council Officer who has been working with you or
- If you cannot provide any of the above, a copy of two different utility bills and/ or bank statements from within the past three months.
- Proof of change of name (if applicable).
Alternatively, you can write to us at:
Data Request
Audit and Governance Team,
Tewkesbury Borough Council,
Public Services Centre,
Gloucester Road,
Tewkesbury
GL20 5TT
Or email: subject.request@tewkesbury.gov.uk
We cannot say no if you have objected to direct marketing. However, we can refuse to comply with your request if we can demonstrate compelling legitimate grounds for the processing, which override the interests, rights and freedoms of the individual; or the processing is for the establishment, exercise or defence of legal claims.
In cases where requests are refused, we will tell you and provide you the reason for refusal along with the relevant exemption if one should apply.
Once we have received your request, we will check your request and identification.
By law we have one calendar month to respond to your request. There might be instances where we may need to extend the response time, where this happens, we will be in contact with you.
If we do not hold the information you have requested, we will inform you as soon as possible.
If, after receiving the response to your request you are not happy. In the first instance, an informal resolution should be sought in an attempt to clarify outstanding points or resolve any misunderstanding.
However, you do have the right to complain to us where we will carry out an internal review. If you think personal information is missing from the response, please clearly list what other information you think we hold and any other information relating to this information e.g. dates, service area the information relates to. This will help us when we come to review our records.
The internal review will be carried out by a senior officer within one calendar month.
Please send your request with your reasons why you would like a review by email to subject.request@tewkesbury.gov.uk or alternatively in writing to;
Subject Access Request
Audit and Governance Team,
Tewkesbury Borough Council,
Public Services Centre,
Gloucester Road,
Tewkesbury
GL20 5TT
Or call our Corporate Services Officer on 01684 272070.
If you have already complained to us and you are still not happy with the handling of your response, then you can make a complaint to the Information Commissioners Office (ICO). You will need to raise this complaint with the ICO within three months of your last meaningful contact with us.
To make a complaint to the ICO you can do this by completing their online form which can be found on their website.
Alternatively, you can contact their helpline on 0303 123 1113. There normal opening hours are Monday to Friday between 9am and 5pm (excluding bank holidays).
To respond to your request, we might need to share your request, including your contact details, with one of our partner organisations. Please read our privacy statement for more information.